Deborah (debris4spike) wrote,
Deborah
debris4spike

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Call Centres

Many of us get fed up with answering calls from call centres and/or trying to get information.  Well my mother sent me these list of actual conversations that had been logged at centres :-



Actual call centre conversations !!!!!

Customer:     "I've been ringing 0700 2300 for two days and can't get through to enquiries, can  you help?"

Operator:     "Where did you get that number from, sir?"

Customer:     "It was on the door to the Travel Centre".

Operator:     "Sir, they are our opening hours".
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Samsung Electronics

Caller:          "Can you give me the telephone number for Jack?"

Operator:     "I'm sorry, sir, I don't understand who you are talking about".

Caller:          "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC  wall socket and telephone Jack before leaning. Now, can you  give me the number for Jack?"

Operator:     "I think you mean the telephone point on the wall".

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RAC Motoring Services
 
Caller:          "Does your European Breakdown Policy cover me when I am travelling in Australia ?"
 
Operator:    " Doesn't the product give you a clue?"
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 Caller (enquiring about legal requirements while travelling in France ):

"If I register my car in France, do I have to change the steering wheel to the other side of the car?"
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Directory Enquiries

Caller:               "I'd like the number of the Argoed Fish Bar in Cardiff please".

Operator:          "I'm sorry, there's no listing. Is the spelling correct?"

Caller:               "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".

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Then there was the caller who asked for a knitwear company in Woven.

Operator:        "Woven? Are you sure?"

Caller:             "Yes. That's what it says on the label; Woven in Scotland ".
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
 
"I haven't got a pen, so I'm steaming up the window to write the number on".
Tags: joke
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